# Fact Tables

## Dimensional Modeling for Support Ticket Processing

By |2016-10-31T14:21:27+00:00May 19th, 2015|Data Modeling|

Dimensional modeling becomes challenging, sometimes in uncommon situations, or that are not straightforward. Dimensional modeling with multiple stages of processing can sometimes be confusing and difficult. Such is the nature of a ticket-based support system where a single ticket can go through multiple stages and multiple people. So, how do you do dimensional modeling for [...]